TERMS AND CONDITIONS
Terms and Conditions Hafjell Ski School 2022-23
Payment
All activities are paid for before the start, through our online shop, invoice or over the counter in our ski school booking.
Cancellation / Rebooking
You as a guest can cancel the ski school by mouth or written to our ski school booking, minus a fee* of NOK 250.
If canceled up to 48 hours before the start time of your lesson, the full amount will be refunded minus a fee* of NOK 250. If you cancel less than 48 hours before the start time for your lesson, a doctor's certificate is required for a full refund, minus a fee* of NOK 250.
You as a guest can rebook your lesson / activity up to 48 hours before your lesson starts at no extra charge. Then you are liable to pay for the lesson.
The ski school can not be canceled or rebooked less than 48 hours before the lesson starts due to bad weather. We adapt the teaching to the weather and the lifts that are open to ensure you get the most out of your lesson.
Group courses / activities
We reserve the right to merge groups if there are few registered and possibly change the start time.
All group courses require at least three (3) registered for the course to run a full week. With two (2) skiers enrolled, we offer group lessons for three days (90 min, Monday - Wednesday) and if only one (1) skier enrolled we offer Private Coaching at a reduced price.
Group courses always start on Monday (with the exception of weeks 51 and 52, when the start day is Wednesday). All participants start from day 1.
Participants need a valid SkiPass to attend the ski school.
Does the level / product you signed up for not fit you, talk to the responsible instructor or contact our booking directly. We do not refund anything if you tell us after the end of the week.
Private Coaching
We reserve the right to choose the instructor we think suits you best.
We do not guarantee that you will get an instructor with a specific language, but you are welcome to request nationality and we will do our best to accommodate your wishes.
We offer Private Coaching to a maximum of 5 students per instructor.
To guarantee the best result after the class, we recommend that participants are of the same age and level.
Participants need a valid SkiPass to attend the ski school.
*Transaction fees relating to costs for the ski school.